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What should I do if I have an issue or question about the pictures taken inside the park?
We team up with a great company to come take high quality photos to remember the great memories you've spent with us! If you happen to have any issues or inquiries please email: [email protected]
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Is it the ticket per person or per car load?
One ticket is valid for one person to enter both the drive thru light display & The Winter Wonderland (When open on select nights) NOTE: kids 3 & under are free.
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If I buy a ticket online do I have to use it that day?
You can use it any day that we are open for our 2020 season. ((NOTE: The Winter Wonderland is only open select dates))
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What type of food & drinks will be available?
We offer a broad verity of cozy & warm snacks and drinks like fresh baked pizza & donuts to hot cocoa & coffee! For the 21 & over crowd don’t forget to try our hot apple cider!
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What all does my individual ticket include?
It includes the 2 mile 3.8 million light drive thru experience & Access to The Winter Wonderland experience. ((Note: The Winter Wonderland is inside the park & is only open on select dates. Please click here to see the calendar))
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Do you still accept donations?
Yes we accept donations for The American Red Cross, Toys For Tots, & The Dayton Food Bank. We also make generous donations to these organizations when partnering up with them.
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Do I have to pay for kids 3 & under?
No kids 3 and under are FREE!
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How many people can I fit in my vehicle?
Starting the 2020 season we have changed our pricing to $7 per person
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What rides do you have?
We have 3 rides (Train, Carousel, and Mechanical Reindeer). We also have a petting zoo, and much more for you to see for yourself!
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Is the park pet friendly?
No pets are allowed at the park.
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Can I buy a ticket at the gate, or do I have to buy online?
You can do either, which ever one is more convenient for you!
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Can I get out of my car and take photos?
For your safety, we only allow photos taken after you've been through the Drive Thru, in front of the pond.
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Are you open in the rain?
We are open rain or shine!
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How much are Santa pictures?
Picture packages range from $20-60.
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Do you accept credit cards?
We accept credit cards online and throughout the park.
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How much are the rides?
Individual rides are $5 each. We offer packs of three for $12 or an unlimited ride pass for $18.
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What are your hours?
Check our Hours & Directions page for the latest information.
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Can I take my own picture with Santa?
The pictures with Santa are not included with the Christmas Village experience and can be purchased at Santa's Workshop. We have a professional photographer on staff for this service.
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Do you have to pay to enter the Christmas Village?
Yes, it is part of the drive-thru experience but cannot be accessed without paying for the Christmas Glow Drive Thru - but we think with over 3 MILLION LIGHTS and 2 miles of amazing Christmas Lights Displays, we think you'll love what you and your family see.
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Is the Christmas Glow event wheelchair accessible?
The Christmas Glow is drive-thru event and is accessible by any vehicle. The Christmas Village (open Thursday through Sunday) is wheelchair accessible for our guests.
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Who do I contact to see if my lost item has been placed in your lost and found?
If you're still at the park, simply find any member of our staff who is in the park and they will be able to help you, or point you in the right direction to the lost and found. If you're already home and realized that you lost something, please send an email to [email protected].