FAQS

No. Any ticket purchased online can be used any day during the current Christmas Glow season.

Yes, your ticket is valid for any operating day of the current season.

Your ticket includes access to the 8 themed drive-through lands, plus entry to Santa’s Workshop, Whoville, Mrs. Claus’s Snack Shack, The Elf’s Lounge, the Polar Petting Zoo, Cookie Cutter Playland, and dozens of family photo ops.
(Some activities require an additional purchase for the full experience.)

Children 3 and under are free.

Both are available. Online ticketing is recommended to enter faster.

Yes! We accept most major credit cards, digital payment options, and cash.

Our third-party ticketing provider applies small fees for credit card processing and point-of-sale services.

Yes! Text GLOW to 877-805-1007 for exclusive offers.

Yes. Parking for Christmas Glow is completely free.

Open 7 days a week from November 20 – December 24, 6 PM – 10 PM.
Drive-through only: December 26 – 30, 6 PM – 9 PM.

Yes. All areas are wheelchair accessible, though some sections may feel tighter on busier nights.

In rare cases of severe rain, ice, or snow, we may close for safety. Check the top header of our website for real-time updates.

All attractions are covered, but walkways between buildings are outdoors.

Approximately 25–30 minutes, depending on traffic. The speed limit is 5 mph (about 12 minutes per mile).

Most guests spend 1–2 hours exploring everything.

We offer three attractions:
• Cookie Cutter Train Ride
• Rudolph Riding Challenge
• Dash’s VR Ride

Santa is available every night the village is open from 6 PM – 10 PM.
(Note: Photos with Santa are handled by a professional third-party photographer and cost extra.)

We feature a rotating lineup of family-favorite and Christmas-themed characters each night.

Dash’s VR Ride is an immersive adventure to help save Christmas.
Yes, it requires an additional ticket or ride band purchased at the entrance.

For safety and traffic flow, no photos are allowed during the drive-through portion.

Yes! Photographers must purchase a ticket.
However, personal or professional photos with Santa are not permitted due to our agreement with our photography partner.

Unique gifts, stocking stuffers, apparel, décor, toys, and one-of-a-kind holiday items. Our gift shop is truly one-of-a-kind.

Yes! Pick your ornament, give us your names, and we’ll customize it for you.

We offer Don’s Pizza, concession favorites, holiday treats, snacks, and beverages throughout the park.

Multiple locations across the village—including Mrs. Claus’s Snack Shack—offer donuts, cocoa, sweets, and more.

Yes, The Elf’s Lounge is open nightly.
Alcohol is not served on Sundays, but the lounge remains open for soft drinks and viewing the game.

For the safety of our animals, pets are not allowed inside Christmas Glow.

Our Polar Petting Zoo includes goats, Highland cows, sheep, alpacas, llamas, and others.
Feed and carrots are available for purchase.

Our photography partner handles all park photos. For support, email: [email protected]